TY - JOUR
T1 - The firm's continuance intentions to use inter-organizational ICTs
T2 - The influence of contingency factors and perceptions
AU - Hernandez-Ortega, Blanca
AU - Serrano-Cinca, Carlos
AU - Gomez-Meneses, Fabio
PY - 2014/9
Y1 - 2014/9
N2 - We study the influence of contingency factors on the firm's intentions to continue using an inter-organizational ICT. This influence is mediated by perceptions and satisfaction with the ICT. The contingency factors analyzed are the firm's environment and ICT compatibility with the organizational culture. Perceptions are the usefulness, ease of use and security of the ICT. Findings demonstrate that contingency factors directly explain the firm's perceptions and, indirectly, satisfaction and continuance intentions. This study contributes by adapting the predominant behavioral models in the technology arena to the analysis of continuance and explaining why firms perceive inter-organizational ICTs as useful and secure.
AB - We study the influence of contingency factors on the firm's intentions to continue using an inter-organizational ICT. This influence is mediated by perceptions and satisfaction with the ICT. The contingency factors analyzed are the firm's environment and ICT compatibility with the organizational culture. Perceptions are the usefulness, ease of use and security of the ICT. Findings demonstrate that contingency factors directly explain the firm's perceptions and, indirectly, satisfaction and continuance intentions. This study contributes by adapting the predominant behavioral models in the technology arena to the analysis of continuance and explaining why firms perceive inter-organizational ICTs as useful and secure.
KW - Compatibility
KW - Contingency factors
KW - Continuance intentions
KW - Environment
KW - Inter-organizational ICTs
KW - Perceptions
UR - http://www.scopus.com/inward/record.url?scp=84904716306&partnerID=8YFLogxK
U2 - 10.1016/j.im.2014.06.003
DO - 10.1016/j.im.2014.06.003
M3 - Artículo Científico
AN - SCOPUS:84904716306
SN - 0378-7206
VL - 51
SP - 747
EP - 761
JO - Information and Management
JF - Information and Management
IS - 6
ER -