Smart University: Key Factors for an Artificial Intelligence Adoption Model

The emergence of new technologies has brought many advantages to organizations and other sectors, they manage to streamline manual processes and are of vital importance in decision-making. Today many entities decide to make use of emerging technologies that facilitate the work and perform it more effectively, however, the adoption rate is not as high as expected and that is due to a widespread fear due to lack of knowledge of information management and intelligent technologies. It is necessary to analyze the levels and the relationship with the processes where they are involved, that is, how the IT technologies are used and each factor within the university can enrich the university community. The purpose of this article is to present an artificial intelligence adoption model proposal for universities. The IT organizational unit of the universities is in charge of adapting all these “Smart” technologies to the university environment in each of its teachings, research, management, or government facets. The complexity is great, we are talking about very diverse environments with very different needs.