Leveraging AI Tools for Enhanced Digital Literacy, Access to Information, and Personalized Learning

Jorge Andrick Parra-Valencia, Martha Lizette Massey

Research output: Book / Book Chapter / ReportChapterpeer-review


The digital divide remains a significant challenge for many communi-ties worldwide. However, recent advancements in AI technology offer a unique opportunity to address this divide by enhancing digital literacy, promoting access to information and resources, and facilitating personalized learning experiences. This chapter explores how machine learning algorithms, natural language processing, and other AI-driven technologies can be leveraged to provide more effective and efficient training tailored to individualneeds and learning styles. Additionally, AI tools can provide more accessible and relevant information to individuals regardless of their level of digital competence. By utilizing AI tools to improve digital literacy, promote access to information and resources, and facilitate personalized learning experiences, we can create a dynamic feedback loop that contributes to closing the digital divide. This chapterproposes that this feedback loop can lead to a cycle of empowerment, where the accumulation of knowledge and resources reinforces the ability to learn and acquire more resources. Finally, this chapter provides recommendations on how to effectively and responsibly use AI tools to address the digital divide.

Original languageEnglish
Title of host publicationUnderstanding Complex Systems
PublisherSpringer Science and Business Media Deutschland GmbH
Number of pages22
StatePublished - 2023
Externally publishedYes

Publication series

NameUnderstanding Complex Systems
ISSN (Print)1860-0832
ISSN (Electronic)1860-0840


  • Access to information
  • AI tools
  • Digital divide
  • Digital education
  • Digital gap
  • Digital Inclusion
  • Digital literacy
  • Digital proficiency
  • Digital training
  • Education technology
  • Equity
  • Feedback loop
  • Machine Learning
  • Natural language processing
  • Personalized learning
  • Technology


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