Giving voice to the voiceless: The use of digital technologies by marginalized groups

Jose Ortiz, Amber Young, Michael D. Myers, Donal Carbaugh, Rudolph T. Bedeley, Hameed Chughtai, Elizabeth Davidson, Jordana George, Janis Gogan, Steven Gordon, Eean Grimshaw, Margaret Pulver, Dorothy E. Leidner, Ariel Wigdor

Research output: Articles / NotesScientific Articlepeer-review

24 Scopus citations


This paper reports on a workshop hosted at the University of Massachusetts Amherst in September, 2018. The workshop, called “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups”, focused on discussing how marginalized groups use digital technologies to raise their voices. At the workshop, a diverse group of scholars and doctoral students presented research projects and perspectives on the role that digital technologies have in activist projects that represent marginalized groups that have gained momentum in the last few years. The studies and viewpoints presented shed light on four areas in which IS research can expand our understanding about how marginalized groups use digital technologies to address societal challenges: 1) the rise of cyberactivism, 2) resource mobilization for cyberactivism, 3) cyberactivism by and with marginalized groups, and 4) research methods for examining how marginalized groups use digital technologies.

Original languageEnglish
Article number2
Pages (from-to)20-38
Number of pages19
JournalCommunications of the Association for Information Systems
Issue number1
StatePublished - 2019
Externally publishedYes


  • Activists
  • Cyberactivism
  • Digital activism
  • Digital technologies
  • ICT and societal challenges
  • Indigenous
  • Marginalized groups
  • Protest
  • Social movements


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