Giving voice to the voiceless: The use of digital technologies by marginalized groups

Jose Ortiz; Amber Young; Michael D. Myers; Donal Carbaugh; Rudolph T. Bedeley; Hameed Chughtai; Elizabeth Davidson; Jordana George; Janis Gogan; Steven Gordon; Eean Grimshaw; Margaret Pulver; Dorothy E. Leidner; Ariel Wigdor

doi:10.17705/1CAIS.04502

Giving voice to the voiceless: The use of digital technologies by marginalized groups

Jose Ortiz, Amber Young, Michael D. Myers, Donal Carbaugh, Rudolph T. Bedeley, Hameed Chughtai, Elizabeth Davidson, Jordana George, Janis Gogan, Steven Gordon, Eean Grimshaw, Margaret Pulver, Dorothy E. Leidner, Ariel Wigdor

Research output: Articles / Notes › Scientific Article › peer-review

44 Scopus citations

Abstract

This paper reports on a workshop hosted at the University of Massachusetts Amherst in September, 2018. The workshop, called “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups”, focused on discussing how marginalized groups use digital technologies to raise their voices. At the workshop, a diverse group of scholars and doctoral students presented research projects and perspectives on the role that digital technologies have in activist projects that represent marginalized groups that have gained momentum in the last few years. The studies and viewpoints presented shed light on four areas in which IS research can expand our understanding about how marginalized groups use digital technologies to address societal challenges: 1) the rise of cyberactivism, 2) resource mobilization for cyberactivism, 3) cyberactivism by and with marginalized groups, and 4) research methods for examining how marginalized groups use digital technologies.

Original language	English
Article number	2
Pages (from-to)	20-38
Number of pages	19
Journal	Communications of the Association for Information Systems
Volume	45
Issue number	1
DOIs	https://doi.org/10.17705/1CAIS.04502
State	Published - 2019
Externally published	Yes

Keywords

Activists
Cyberactivism
Digital activism
Digital technologies
ICT and societal challenges
Indigenous
Marginalized groups
Protest
Social movements

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10.17705/1CAIS.04502

Cite this

Ortiz, J., Young, A., Myers, M. D., Carbaugh, D., Bedeley, R. T., Chughtai, H., Davidson, E., George, J., Gogan, J., Gordon, S., Grimshaw, E., Pulver, M., Leidner, D. E., & Wigdor, A. (2019). Giving voice to the voiceless: The use of digital technologies by marginalized groups. Communications of the Association for Information Systems, 45(1), 20-38. Article 2. https://doi.org/10.17705/1CAIS.04502

@article{d1008cf8750e47f49467bbc33c338d0c,

title = "Giving voice to the voiceless: The use of digital technologies by marginalized groups",

abstract = "This paper reports on a workshop hosted at the University of Massachusetts Amherst in September, 2018. The workshop, called “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups”, focused on discussing how marginalized groups use digital technologies to raise their voices. At the workshop, a diverse group of scholars and doctoral students presented research projects and perspectives on the role that digital technologies have in activist projects that represent marginalized groups that have gained momentum in the last few years. The studies and viewpoints presented shed light on four areas in which IS research can expand our understanding about how marginalized groups use digital technologies to address societal challenges: 1) the rise of cyberactivism, 2) resource mobilization for cyberactivism, 3) cyberactivism by and with marginalized groups, and 4) research methods for examining how marginalized groups use digital technologies.",

keywords = "Activists, Cyberactivism, Digital activism, Digital technologies, ICT and societal challenges, Indigenous, Marginalized groups, Protest, Social movements",

author = "Jose Ortiz and Amber Young and Myers, {Michael D.} and Donal Carbaugh and Bedeley, {Rudolph T.} and Hameed Chughtai and Elizabeth Davidson and Jordana George and Janis Gogan and Steven Gordon and Eean Grimshaw and Margaret Pulver and Leidner, {Dorothy E.} and Ariel Wigdor",

note = "Publisher Copyright: {\textcopyright} 2019 by the Association for Information Systems.",

year = "2019",

doi = "10.17705/1CAIS.04502",

language = "Ingl{\'e}s",

volume = "45",

pages = "20--38",

journal = "Communications of the Association for Information Systems",

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publisher = "Association for Information Systems",

number = "1",

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Ortiz, J, Young, A, Myers, MD, Carbaugh, D, Bedeley, RT, Chughtai, H, Davidson, E, George, J, Gogan, J, Gordon, S, Grimshaw, E, Pulver, M, Leidner, DE & Wigdor, A 2019, 'Giving voice to the voiceless: The use of digital technologies by marginalized groups', Communications of the Association for Information Systems, vol. 45, no. 1, 2, pp. 20-38. https://doi.org/10.17705/1CAIS.04502

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T2 - The use of digital technologies by marginalized groups

AU - Ortiz, Jose

AU - Young, Amber

AU - Myers, Michael D.

AU - Carbaugh, Donal

AU - Bedeley, Rudolph T.

AU - Chughtai, Hameed

AU - Davidson, Elizabeth

AU - George, Jordana

AU - Gogan, Janis

AU - Gordon, Steven

AU - Grimshaw, Eean

AU - Pulver, Margaret

AU - Leidner, Dorothy E.

AU - Wigdor, Ariel

PY - 2019

Y1 - 2019

N2 - This paper reports on a workshop hosted at the University of Massachusetts Amherst in September, 2018. The workshop, called “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups”, focused on discussing how marginalized groups use digital technologies to raise their voices. At the workshop, a diverse group of scholars and doctoral students presented research projects and perspectives on the role that digital technologies have in activist projects that represent marginalized groups that have gained momentum in the last few years. The studies and viewpoints presented shed light on four areas in which IS research can expand our understanding about how marginalized groups use digital technologies to address societal challenges: 1) the rise of cyberactivism, 2) resource mobilization for cyberactivism, 3) cyberactivism by and with marginalized groups, and 4) research methods for examining how marginalized groups use digital technologies.

AB - This paper reports on a workshop hosted at the University of Massachusetts Amherst in September, 2018. The workshop, called “Giving Voice to the Voiceless: The Use of Digital Technologies by Marginalized Groups”, focused on discussing how marginalized groups use digital technologies to raise their voices. At the workshop, a diverse group of scholars and doctoral students presented research projects and perspectives on the role that digital technologies have in activist projects that represent marginalized groups that have gained momentum in the last few years. The studies and viewpoints presented shed light on four areas in which IS research can expand our understanding about how marginalized groups use digital technologies to address societal challenges: 1) the rise of cyberactivism, 2) resource mobilization for cyberactivism, 3) cyberactivism by and with marginalized groups, and 4) research methods for examining how marginalized groups use digital technologies.

KW - Activists

KW - Cyberactivism

KW - Digital activism

KW - Digital technologies

KW - ICT and societal challenges

KW - Indigenous

KW - Marginalized groups

KW - Protest

KW - Social movements

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JF - Communications of the Association for Information Systems

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Giving voice to the voiceless: The use of digital technologies by marginalized groups

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Keywords

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